Refunds & Cancellation Policy

At IndianWorkspace, we stand behind the legality and compliance of our commercial premises and documentation kits (notarized Rent Agreement, NOC, and latest Electricity Bill).

If your official GST registration or MCA company incorporation application is rejected by the statutory tax officer solely due to an error, defect, or compliance issue in our documentation, and we are unable to rectify or replace it with a valid alternative address within fifteen (15) calendar days, you are entitled to a 100% full refund of the plan fee paid.

To qualify under this guarantee, the rejection order (Show Cause Notice / Final Rejection Order issued on gst.gov.in or mca.gov.in) must be submitted to our compliance desk within seven (7) days of issuance.

The one-time onboarding and legal drafting setup fee covers document preparation, agreement notarization, and verification with the property owner.

If you cancel your order within forty-eight (48) hours of purchase before our legal team has drafted and executed the physical rent agreement and NOC, the setup fee is 100% refundable.

Once legal agreements have been executed and delivered with notary authentication, the setup fee becomes non-refundable to cover statutory stamp duty and administrative expenses.

Monthly Subscription Plans: Monthly recurring plans are billed for a minimum 30-day term. Monthly fees are non-refundable once the billing month commences. You may cancel renewal at any time to prevent billing for the subsequent cycle.

Annual / Multi-Year Plans: If you need to terminate an annual plan before its expiry date, you may request a pro-rated refund for the remaining unused full months, provided a thirty (30) days' written notice is submitted and you furnish proof of GSTIN / ROC address de-linking or migration.

In the exceptional circumstance that a specific commercial center or micro-market location is temporarily unavailable or rejected by local tax ward jurisdictional officers, IndianWorkspace guarantees to provide an equivalent or upgraded commercial address within fifteen (15) business days.

If we cannot provide a satisfactory alternative address that meets your business requirements within this timeframe, a 100% refund of your subscription amount will be processed automatically.

Once a refund claim is evaluated and approved by our finance desk, the transaction is initiated within two (2) business days.

The refund amount will be credited back to your original mode of payment (Credit Card, Debit Card, Net Banking, or UPI via our payment gateway partner Razorpay) within seven (7) to ten (10) working days, depending on your issuing bank's clearing cycle.

A confirmation email containing the banking refund reference ARN will be sent upon processing.

The following items and consumed services are strictly non-refundable:

1. Government statutory filing fees, stamp duties, and court fees paid directly to MCA, GSTN, or state revenue portals.

2. Completed Chartered Accountant / Company Secretary filing consultation and advisory sessions.

3. Utilized meeting room bookings, hourly day passes, or dedicated desk hours.

4. Postal courier forwarding charges incurred for shipping physical documents or mail parcels beyond the plan's free included threshold.

To initiate a refund or cancellation claim, follow these simple steps:

1. Send an email to contact@indianworkspace.com from your registered email address with the subject line: 'Refund Request - [Your Plan ID / Invoice Number]'.

2. State the reason for cancellation and attach the relevant rejection order or document if claiming under the Document Guarantee.

3. Our compliance team will review your case, verify records, and respond with resolution status within twenty-four (24) business hours.